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HI there, we are a small family business that has been trading for over 20 years, we specialise in the domestic sector, we offer our experience in the field of parquet flooring, whether it be new or reclaimed, we are a one stop shop for prep work, laying, and sanding and restoration. We also fit all types of wood flooring including engineered, solid, LVT's( Luxury vynil Tile) like Amtico and Karndean. We pride ourselves on doing a good quality job for our customers and love working with them to create or restore there tired old floors. I have worked for John Lewis in the past, Marks and Spencer's, and have done a few school halls, we are passionate about what we do and hope to do business with some of you in the future.
I like working with wood and working with something so old and by restoring it to a new looking floor makes me proud of what I do for people, the changes after you sand a floor are incredible, I also like working with LVT where you can use your own imagination sometimes to create visually stunning floors, with boarders, motif's etc. In general any kind of wood flooring makes me happy the different smells you get from different species when you cut it or sand it is astounding. Its a pleasure to be able to do what I do for people.
I always wanted to become my own boss but when i was younger I had to work my way up, gather experience and tools, I did this for about 5 years, working for other company's like john lewis, marks and spencers etc, this gained me valuable knowledge and help to work with customers, I am a little shy but can deal with customers and answer there questions to the best of my knowledge which has become more over the 20 years I have been in the flooring trade. Finally i took the step to setup on my own and haven't looked back since.
I feel I am a good honest person who can explain myself well, and be able to explain what is involved in a job I do, telling people step by step what is required, I do not cut corners and tell the customer exactly what they need regarding prep-work, fitting, etc, I am a 1 stop shop so I don't just do fitting, I can undertake all the required prep-work, fitting, sanding etc as required per the job. I do not believe in floor layers who can only do one part of a job and then someone else has to finish it off, this is unprofessional to me. My workmanship is done to a high standard, I work as if I was doing the job in my own home and want the customer to be happy with the outcome of a job.
I tend to talk over the phone and get a grasp of what the customer requires from me, sometimes asking them to send a few photos to get a feel of what is needed, I always go on site to do a free estimate, this to me helps the customer get a feel for me as a person, lets them ask questions which I'm always happy to answer and try my best to explain what is required and if it is feasible for them to undertake the work.
Due to covid I will make sure the customer is happy to see me, wearing a face mask if asked to, and work away from the customers if they do not want to be close, covid hit my business quite hard and I'm trying to build up the business back to how it was before covid, I am the main person clients will speak to and also the person who will carry out the work.
based on 42,138 reviews
James was great. He returfed our garden, he was quick, clean, and very competitively priced. Grass is looking great so far as well. Highly recommend.
05 Apr 2024
Garden room build ran smooth throughout. Built with panels and then rendered too. Worked and built around a tree too.
04 Apr 2024
Completed our neighbours and then our kitchen install and opened the space. Easy to work with
04 Apr 2024